Is Your SME Prepared to Tackle the Skills Gap?
The digital world is thriving and growing every day. Is your business prepared to forge new paths in digitisation?
There is always a skills gap in the workplace. In one way or another, we consistently find that there are roles your office or business needs to fulfil, but not the staff with the skills to fill them. This need for consistent forward momentum in skills is reflected in many ways in your workplace. Businesses need to keep making progress if they want to stay relevant. To stay ahead, we need to expand into new products and service lines. To expand, we need to keep training the staff that help us get there.
What happens, though, when consistent staff training isn’t enough to bridge the gap between our migration to the global marketplace and forging new paths in digital sales? We can build a website for our store, even maintain it ourselves. But what comes next? How do we use the analytical feedback we receive from online sales to drive advancements in digitisation that are ergonomically tailored to the advancement of our businesses?
Digital Specialists will Power the Marketplace of the Future
We can only speculate as to the future momentum in the digital marketplace – but whatever it is, businesses will need to keep up with it. Bridging that gap in digital skills is easier with an ally. Think about partnering long term with a firm like Hays Technology Jobs site, which will give you a place to browse CVs ins specific areas. If you can’t train your existing employees to further you in the digital marketplace, then you will always have that option of hiring new starts who can.
What are these potential digital specialisations that could power future marketplaces? Let’s have fun with theories.
The Robot Sales Team
Imagine if you could introduce AI solutions in public facing roles. We are already on the path there. There are examples of robots who serve customers over the counter in Japan.
Process Automation
Payment by mobile app is the first step in business process automation. Imagine you owned a café where clients ordered using a QR code on the table. They could book online, their food order could ping the kitchen without the need of a server, the food could be on the table when they arrive. This way, you get increased table turnover and you tackle the momentary staff shortage in the hospitality sector.
The VR Marketplace
It’s already possible to create an online version of your store, so the logical step on from this is to move that store into the virtual reality world. Imagine if your customers could visit your store from their house. Using a VR headset, they could browse and fill their online basket, only to pay for items once they were finished shopping. This type of shopping experience encourages social distancing and allows shoppers to visit your store in peace.
Now all you need are the specialists that can make these ideas into reality.
